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OVERVIEW
Cyscom’s CRM Sales is an end to end, comprehensive web based product that delivers a single view and management capability for all the different customer contact points throughout your sales organization
From marketing to sales to customer support and service, you get optimal results from customer interactions that build customer satisfaction and improve performance across your sales team
BENEFITS
With real time collaboration, you can extend your capabilities across sales channels and empower your sales personnel, teams and partners to better convert leads and opportunities, generate higher sales revenues and improve customer services and maintenance.
Cyscom CRM Sales allows you to
- Access unified, accurate and timely information
- Collaborate with a single view of employees, partners and customers
- Improve sales performance through collaboration
- Drive buying decisions and generate more sales revenues
- Deliver superior service to increase both customer satisfaction and revenues
- Run an effective sales network to increase profits
- Deploy ‘just in-time’ business intelligence across your organization
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DATA MANAGEMENT AND CATALOG
- Product and price list imports
- Contact and account data imports from multiple sources; sync with MS Outlook
- User defined catalog categories and hierarchy (taxonomy)
- Up to 5 price categories per SKU with Multiple currency and exchange rate settings
- Related record links: for up-selling and cross-selling marketing activities
- Rich, pre-built content library for case studies, technical specifications
ACCOUNT/CONTACT MANAGEMENT
- Online repository and related customer information
- Assign up to 2 price lists for any account (e.g. 1 standard and 1 special price list)
DASHBOARDS
- Personalized dashboard and Reminders list for "My Tasks", "My Leads", "Open Opportunities" and more plus performance statistics
SALES
- Lead and Opportunity assignment, tracking and statistics
- Track product information on opportunities
- Activity management to assign tasks and coordinate and events with personnel, teams and partners
MARKETING
- Targeted offers using up-sell and cross-sell
- Marketing library for presentations and proposals
CONTENT AND RECORDS MANAGEMENT
- Content repository: documents, emails, digital files and content, web sites and news feeds, blogs, wikis
- Document review, revision and approval tracking, user check-in & check out
BUSINESS INTELLIGENCE
- Quotas, Forecasts
- Accurately analyzing sales and operational performance
Languages
English, Russian
System Requirements
IE 7.0
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Reviews
5.0
Easy to use… I got immediate benefits
09/08/08 Anonymous
Cyscom CRM Sales compares very favorably to other SaaS apps that I have
tried but that’s where it ends. Its so much more intuitive and familiar than any
other product out there that even my office staff managed to start immediately
using it without any instructions. Congratulations to Cyscom!
4.5
Excellent Customization
10/11/08 by Charles Hanson
This app is really good. What I was particularly impressed with is the super
easy ability to model additional objects and create new application pages. After
1 month, I got the app doing exactly what I wanted it to do for my specific
business
4.0
I like the workflow and how easy it is to set up
10/19/08 by Nigel Smythe
The workflow uses the object model so any admin user can implement workflow
rules in minutes.
Add a review
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Support
Online support system: Cyscom provides technical support on the software via Cyscom’s own online support system that allows users to create tickets for any defects and place special requests
Support Contact Information
Name: Alexander Shivarov
E-Mail: partnertechnicalsupport@cyscom.com
Phone: +44207-1933396
Availability: Weekdays except official EU holidays, 10am to 6pm GMT
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Publisher Information
Name: Cyscom Labs
Description:
Cyscom Limited enables service providers to develop and fulfill their Software-as-a-Service plans by making it simple and easy to go from an initial concept to a live roll-out of their SaaS offering.
Our combined go-to-market experience and superior technologies have allowed major telcos and service providers to get on a fast track and achieve a competitive advantage by working with Cyscom.
With partners delivering SaaS solutions and services to thousands of customers around the world we are pioneering the deployment of SaaS to markets and businesses that have been looking to improve collaboration with customers, suppliers and partners.
With head office in UK and subsidiaries in Germany and Russia, Cyscom is an active member and contributor to EU standardization groups that research and recommend technologies and standards adoption for the European Union.
Address:
49 Whitelands House, Cheltenham Terrace, London, United Kingdom, SW3 4QY
Phone: +44 (207) 193 3395
Web-site:
www.cyscom.com
Sales Contact:
Name: Prem Couture
E-Mail: crmsales@cyscom.com
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Pricing |
| 0.5 € per user/hour | | 2 € per user/day | | 28 € per user/month | | 312 € per user/year |
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Support |
Weekdays except official EU holidays, 10am to 6pm GMT |
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