CRM Sales

manage the customer sales cycle to increase revenues, from generating leads to approving quotes and winning sales opportunities; improve sales with effective team work and managed partner sales channels.

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Enterprise Project  Management

execute projects on time and within budget with project task management, records management and cost controls; collaborate with teams and external users such as customers and partners through micro portal sites.

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Help Desk

improve customer loyalty and satisfaction with online support, including automated routing and tracking of incidents; lower costs by providing customer self-service for placing tickets, accessing your knowledgebase and viewing the case resolution process.

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Contract Lifecycle  Management

never let a contract issue interrupt your business by managing the entire contract process: start with creating, negotiating and approving supplier and customer contracts; then manage contract change processes to ensure compliance and avoid customer disputes on agreed terms.

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Content & Knowledge Management

take advantage of the incalculable value of information that is locked in different systems and user PCs by consolidating  and transforming it into  organisational knowledge; help people innovate by tapping into new sources of information and knowledge and directing them at everyday business challenges

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i-Spaces (Information Workspaces)

capture the inherent social drives of the people in and around your company and make it easy for people to connect and communicate in new ways; provide information workspaces to create, manage and collaborate on business activities such as projects, sales, customer support and more.

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